At PHOENIX Pharma-Einkauf GmbH, the guiding principles of our business policy and quality ethos are always taken into account. For our customers’ benefit, we are particularly committed to achieving outstanding quality.
The results of our work must meet the highest quality standards. Quality here refers to the accuracy and completeness as much as to the speed at which we provide our services. Every employee is responsible for the quality and professionalism of his or her work.
We aim to have a precise understanding of our customers’ expectations and requirements, harmonise these with the quality of our service, and fulfil the commitments we have made in their entirety.
It is our conviction that only together with our customers and with the involvement of our suppliers can a lasting basis for continuous quality improvement be created by identifying weaknesses and eliminating them permanently.
Routine self-inspections in accordance with Section 7c of the German Ordinance on the Trade with Medicinal Products are performed at defined intervals, in continuous compliance with the GDP and the provisions of DIN EN ISO 9001:ff.